**CLEANFAX**
3D laser scanning technology, long used in architecture and construction, is rapidly becoming a standard documentation tool for large-loss property restoration, with several major restoration companies reporting that scan-based documentation has cut claims settlement time by 30% and virtually eliminated measurement disputes.
Systems from Matterport, FARO, and Leica capture complete three-dimensional models of damaged structures in two to four hours, producing dimensionally accurate records that can be shared with adjusters, engineers, and subcontractors remotely.
"When we document a $2 million commercial fire loss with a 3D scan, there is no ambiguity about what was there before and what the damage scope is," said Carlos Mendez, large-loss director at ServiceMaster Restore's commercial division. "Adjusters can walk through the structure virtually from their offices in another state."
The technology is particularly valuable for complex structural losses where traditional photo documentation is insufficient to capture the full scope of damage. Scans can be imported directly into Xactimate for dimensionally accurate room measurements.
Entry-level Matterport cameras cost approximately $3,500, while professional FARO systems range from $25,000 to $85,000. Several restoration companies are offering 3D documentation as a standalone service for insurance carriers.
