Many homeowners delay evacuation during disasters because they are unwilling to leave their pets behind, a dynamic that restoration professionals should understand to better serve their clients and communicate effectively about disaster risks.
Research on disaster evacuation behavior consistently shows that pet ownership is one of the most significant factors in evacuation decision-making. Homeowners who cannot take their pets with them are significantly less likely to evacuate, even in the face of serious threats.
The Pets Evacuation and Transportation Standards Act, passed by Congress in 2006, requires state and local emergency preparedness plans to account for the needs of individuals with pets and service animals. However, implementation of these requirements varies significantly across jurisdictions.
For restoration professionals, understanding the role of pets in homeowner decision-making during disasters can help them communicate more effectively with clients about the importance of evacuation and the risks of delayed evacuation.
Restoration professionals who are knowledgeable about pet-friendly evacuation resources and who can provide guidance on protecting pets during and after disasters provide a valuable service that can strengthen client relationships.