As baby boomer restoration professionals retire in increasing numbers, restoration companies are adapting their recruitment and training programs to attract Gen Z workers who are increasingly choosing trades over college, according to R&R Magazine.
The generational transition in the restoration workforce is particularly acute in the water damage restoration sector, where experienced technicians with specialized knowledge of drying science, moisture measurement, and IICRC standards are in high demand.
Gen Z workers, who are entering the workforce in increasing numbers, are showing a preference for trades and technical careers over four-year college programs. They also value tech-friendly work environments, financial stability, and having purpose in their work — characteristics that the restoration industry can offer.
Restoration companies that have successfully recruited and retained Gen Z workers report that they have adapted their training programs to be more technology-focused, their communication styles to be more digital, and their compensation packages to be more competitive.
The IICRC and industry organizations are developing resources to help restoration companies attract and train the next generation of restoration professionals, recognizing that workforce development is one of the most critical challenges facing the industry.
